Graduates of the Eastern CT Crisis Intervention Team Training held from March 15-19, 2004 including officers from the Norwich, Putnam, Plainfield, Willimantic, Eastern CT State University, Groton City, New London and West Haven Police Departments. Civilian graduates included mental health professionals from the Southeastern Mental Health Authority Mobile Crisis Outreach Team, United Services Mobile Crisis Outreach Team, Natchaug Hospital and Reliance House and First Step, Inc.



[This training] gives a totally different aspect of how to conduct myself as a police officer and how to make myself an asset to my community — and a person who can help the mentally ill people of my community. Also, we can help other members of our department be more understanding of the mentally ill. Best training I have ever had.

One of the, if not THE best trainings I have ever attended. This philosophy and the progress we are making with less lethal [options] will shape the future of policing. Thank you all!!!

Great training. Outstanding instructors, and very useful information.

Everyone involved was knowledgeable and professional. [I]definitely have a better understanding of what people with mental illness are going through and how I need to react to them. I also have a better understanding of how the mental health system works.

The course has given me a broader perspective on how to handle persons in psychiatric crisis. I know now that I will never handle an incident the way I previously handled them. If I apply the learning I received this week along with experience, I should hope to never have a problem.

This was great training. I know I will be able to apply this in the field. Certainly First Class!

One of the best training events I have been to in the past 15 years. It has changed the way I view my job and the community. Highly recommended.

An overall excellent experience. I was educated. It changed some of my perspectives and my opinions. A great deal of work went into this training by the staff and their work is greatly appreciated.

Presentations were excellent overall. Some were “eye-openers!” Glad I volunteered to be a part of this training. Set up of the course overall was excellent. Thank you for the daily breakfast, lunch, coffee etc(Great idea!)